Privacy Policy

At Soleil Entertainment Ltd, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us through our concert and event production services and ticket sales. By using our services and purchasing tickets, you consent to the practices described in this Privacy Policy.

1. Information Collection: We may collect personal information, including but not limited to names, addresses, email addresses, phone numbers, and payment details, when you purchase tickets or engage with our services. This information is voluntarily provided by you and necessary for the completion of transactions and delivery of tickets.

2. Use of Information: We use the collected information to process ticket purchases, provide customer support, improve our services, and communicate with you about upcoming events, promotions, and important updates related to your purchases. We may also use your information to analyze trends, conduct research, and enhance the overall user experience.

3. Disclosure of Information: We understand the importance of confidentiality and do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers and partners who assist us in operating our business, facilitating transactions, or delivering services on our behalf. These entities are bound by confidentiality obligations and are prohibited from using your information for any other purpose.

4. Data Security: We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption techniques, secure servers, and physical safeguards to maintain the confidentiality and integrity of your data.

5. Retention of Information: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Third-Party Links: Our website or services may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third-party platforms before providing any personal information.

7. Consent and Opt-Out: By using our services and providing us with your personal information, you consent to the collection, use, and disclosure practices described in this Privacy Policy. If you no longer wish to receive marketing communications from us, you may opt-out by following the instructions provided in our communications or by contacting us directly.

8. Updates to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided below:

Soleil Entertainment Ltd

Effective Date: June 01,2023